MTN - not Yello, more like We dont care about our customers and we make them run around for some form of service

I opened a contract online. DSV delivered and because their machine did not recognize my fingerprints, i could no get my sim card. I was told to call MTN to make other arrangements. I called and spoke to Kim who put the phone down on me. I called back and after 25 minutes spoke to Kgomotso, who verified my details only to transfer me to some one else in upgrades named Thabiso, who also put the phone down on me. I called back and spoke briefly to Hlakane who again did not assist and the call was disconnected. Again i called back and spoke to Zintle who said i must speak to another department. I asked for the direct number of this department, and the phone was put down before giving it to me. No service whatsoever. Obviously the people hide behind the phones and do what they want. Great way to promote MTN.