MTN NOT WORK THE HASSLE

I have been with MTN for more than 10 years. I recently (year ago) took out a Home Internet Premium(supposed uncapped) which is a month-to-month contract. Seeing that the data that we get (and since they changed the speed once you reached your fair usage limit from 10mb to 2mb), is not enough anymore and wanted to migrate to the higher plan (seeing that this is a month-to-month contract it should not be too difficult) however when you are with MTN nothing is ever easy. It took me 3 days to just speak to someone that can help me, including a number that was given by MTN that does not even belong to MTN. Which they advise that you cannot do it, an entire new contract would need to be taken out, all the admin fees need to be paid again, and a new router(still the same as I now have) would need to be given and a new sim card. All of this just to get more data than what we currently get. Does not seem worth it. Thank you MTN for making me realise that it would just be better to move away for you. I know my 2 contacts that I have with you will not break MTN or make them loose money but hopefully someone will see the review and decide against even doing business with MTN.