MTN Not Updating Credit Profile After Contract Cancellation

I cancelled my MTN contract in March 2025, however the account is still reflecting as an open account on my credit profile to this day. This is extremely concerning because incorrect credit reporting can negatively affect my credit score and financial record. I have already fulfilled my obligations on this contract and there is no reason for it to still appear as active. MTN has a responsibility to ensure that customer credit information reported to credit bureaus is accurate and up to date. I request that MTN urgently investigate this matter and update all credit bureaus to reflect that the account was cancelled/closed in March 2025. I would also appreciate written confirmation once this correction has been made. It is disappointing that customers must follow up on such issues when accurate reporting should be standard practice. I hope MTN resolves this matter promptly.