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Ockert L

1 reviews | Active since Jul 2014

26 May 2015, 13:40

MTN not to ne trusted

ok, so i missed one payement and as i had one bad month, but i phoned mtn and made an arrangement to pay them asap withbthe following 3x installments and all wasbgood according to me and them. after 2 weeks i payd my 1st installment and extra for the arrears amount and BAM service suspended, so i payd them again more to open my account and thwn it happend the month after that and then i made a new arrangement and then 2 weeks passed tan it happened again so no i am up to date but still suspended???? tried phoning 808 but call center is closed so no awnser. so i am thinking of moving to cellc and will leave mtn as soon as i can as i have no way to contact them and they do not reply to my emails. tata mtb poor poor service

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Replies (1)
MTN South Africa
MTN South Africa's reply04 Jun 2015, 10:34
Official
Hello Ockert_Lotriet,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the lines are reactivated, however, there's still an amount of R 711.17 plus the May invoices that are still in areas.

Best regards
Mantoa
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