1 reviews | Active since Jan 2010
MTN - Not the sunshine network
Hi. I have not received calls to my MTN number since 04 April 2018.
I have literally spoken to over 5 consultants who refer to themselves as Champions and able to resolve my query :(
Visited a branch twice and dealt with two different consultants.
Up until today, I am still unable to receive calls after having tried umpteen times to get assistance from MTN. Besides the high levels of frustration this is causing, it is also impacting my business.
Can someone please assist?
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that sms roaming have been deactivated and we tested your number *** by calling it,its working.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that sms roaming have been deactivated and we tested your number *** by calling it,its working.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team