1 reviews | Active since Apr 2016
MTN not the better connection
I went to do a sim swap for my contract phone at MTN Mafikeng Mall on Thursday until today, on Saturday the sim is not activated. I went to their shop and they couldn't find a record of my forms luckily I had my slip. They said the manager took some documents home and she was not yet at work. At the end of Saturday, still no call from them despite their promises. This is my last contract with mtn.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that information provided does not display any account information, kindly sent through account details for an urgent repsonse to the below mail for request to have Sim reconnection to be processed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that information provided does not display any account information, kindly sent through account details for an urgent repsonse to the below mail for request to have Sim reconnection to be processed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.