MTN not providing services i requested

Good day

I am now at the end of my rope, i have tried everything I have at my disposal to try and resolve this but have not been able to get anywhere with this.

I app**** for an MTN unlimited data contract with a 2000GB fair use policy online. According to MTN the contract I app**** for is not the contract that has been assigned to me, and somehow this is my fault?

The contract that i have assigned to me has a 200GB fair use policy, which is not what i want yet i still pay the full contract price mind you??? So I am being charged full price for 10% of the functionality, and nobody has been of any assistance to me on this.

I have have been escalating this matter from the first week i received the contract its been 4 months nobody has done anything to assist, I have made more than a 100 phone calls and send over 50 emails regarding this issue.

I am honestly beyond frustrated with the service i have been getting, I have tried to upload screenshots of the conversations and the timelines that has transpired on this but the platform does not allow me!

Can someone please assist me with this???