MTN not producing a good service

<p>I have had my MTN account for many years and always believed it to be the best. But of late the service has just got to the point that I feel that would be better not to renew in future.</p> <p>For the last few months I have had the most terrible phone and data service immaginable. Call cut off or the speech is almost non exixtant. The data is so slow and at time no data.</p> <p>I have reported this on occation but there hasnt been any improvement, in actual fact its worse. During the holidays there is no Data service for hours.</p> <p>The latest reporting took ages to get any luck of speaking to a consultant as they have changed the system that you do not have a clear idea of what number to phone.</p> <p>When you do speak to someone they just pass you on to someone else which means that you have to phone a number at your own cost.</p> <p>The latest case took me almost 30 minutes from start to end and at present I have seen no change in the service for better or worse.</p> <p>Come on MTN. With all the new towers you have errected on the Bluff there should be some improvement.</p> <p>My latest reference number is ********** ..</p> <p>At least get someone to physically chect the signal at my location and advise me of the problem.</p>