NM
Nhlanhla M

1 reviews | Active since Aug 2013

07 Dec 2016, 10:15

MTN not practicing good customer service and are very prejudice

<p>I app**** for an MTN contract on the 28th of November and never received feedback, when i went to the store 8 days later I was told that my application declined because I once had a contract with MTN which was sent to their legal department.</p> <p> </p> <p>This was over 5 years ago and the bill sa settled, does that mean MTN will never be my service provider? why is that not displayed or make known when someone is doing an application.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply11 Dec 2016, 22:21
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

kindly provide us with your id number for us to be in a position to check with our vetting department and resolve your complaint accordingly.

warm regards

mike

NM
Nhlanhla M's update12 Dec 2016, 09:26
Reviewer Update

Good day

Please send me an email to ********** , so I can reply to the email address with y ID number.