MTN NOT NOTING PAYMENTS MADE!

Hi,

According to MTN I didn't pay my account on September 2018. I have supporting documents of payment and I have a message from Credit Management MTN thanking me for payment.

Now 2 months later you sending me threatening messages telling me I haven't paid and you cutting my phone in 1 day.

I HAVE PROOF OF PAYMENT AND YOU ACKNOWLEDGED !!!!

Ref Number (where MTN acknowledged the Septemeber payment) - REF: ********** 8 Reference number of latest query REF: ********** 4

The second reference number shouldn't even be VALID as the first reference number clearly indicates payment made for September. NOW MTN CLAIMS THEY DIDNT RECEIVED ANYTHING!

BAD SERVICE