Mtn not loading Data for mobile contract

<p>I have been stuggling to get Mtn to load the data and sms for the new month for my contract for about a week now.</p> <p>On Friday 21/07/17 I got a message to say my minutes for the month had been loaded but when I check I saw that my data and sms had not.</p> <p>I contacted Mtn the next day Saturday 22/07/17 to enquire about the problem .</p> <p>The woman I spoke to had absolutly no interest in helping me with my problem, was outright rude to me and actually ended up putting the phone down on me!</p> <p>I phoned back and spoke to a much more helpful employee. A query was opened up and I was given a reference number. I was informed that my data would be loaded within 2 to 24 hours.</p> <p>By Monday 24/07/17 my data still had not been loaded.</p> <p>I have contacted Mtn every day since and I just get told the same excuse, that my query is opne and they cannot do anything more.</p> <p>By not loading my data Mtn is in breach of our contract.</p> <p>If this matter is not resolved soon I will be left with no choice but to lodge an officail complaint with the Consumer Protection Commision and begin the legal process to have my contract declared null and void.</p> <p> </p> <p> </p>