1 reviews | Active since May 2016
MTN not keeping me connected
<p>I am a contract user with MTN and I was told I was due for an upgrade. I went in to the MTN Herm**** store, after 3 hours of waiting I finally got my new phone, with much excitement. They advised we needed to do a sim swap and it would be online within 24 hours. We are now 3 days down the line and my phone is still not on. No one appears to want or be able to help me. MTN thanks for your bad business and service. I have been a client of yours since your landed in SA.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly provide us with your contract cell number or ID number in order for us to be in position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly provide us with your contract cell number or ID number in order for us to be in position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***
Best regards,