1 reviews | Active since Sept 2016
MTN not interested in new business
<p>Waiting since 22 July 2016 for Phinda and Nkosinathi at MTN Morningside to provide feedback on when we can upgrade 15 contracts</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
It is now 3 days with only a reply to my complaint via Hello Peter from MTN, how difficult can it be to pick up the phone and address my concerns and put my directly in contact with someone.
It is now 3 days with only a reply to my complaint via Hello Peter from MTN, how difficult can it be to pick up the phone and address my concerns and put my directly in contact with someone.