MTN not honoring my contract!!! I want my data!!!

I have had the worst experience ever with MTN, 2 references later and my issue is still not resolved.

I have 14GB on my data sim which I have not been able to use these past few days.

Spoke to a consultant who logged a ticket for me under reference BO***. I received an email to say my issue has been resolved and ticket closed when nothing was done!!!

I have even attempted to get help from your Twitter page and got a reference REQ*** with a promise the issue would be resolved within 24 to 48 hours but I'm still sitting with the same issue.

This may be a small issue for you but my work and ability to connect with my family has been affected and I've had to spend money from my pocket for data!!!!!. I have a contract with MTN and at this point your end of the deal is not being honored which gives me every right to cancel this contract.

I need to work tomorrow and need my data to be active!!! I refused to spend anymore money on data!!!! I will be taking this even further if it is not resolved tomorrow!