MTN not following COVID protocol

App**** for a contract online and it was accepted in the beginning of April. Never heard anything about it till I called them last week. Apparently Mundo, MTN online agents gave DSV the wrong contact details. After it got sorted I arranged with DSV for a delivery yesterday and they missed the appointment. I phoned and they gave me a new time of 8 to 10 today. The driver arrives at 3pm, mask under his nose, no sanitizer, opening the parcel to get an invoice, put his arm in my face when showing me where to sign. In the whole process every time I called MTN they said I must call their agents directly. Choose better business partners.