1 reviews | Active since May 2016
Mtn not doing there work
<p>I have upgraded my phone and signed a insurance waiver report, now Mtn has given me insurance. I have phoned Mtn and asked them to resolve this problem and the they asked me to phone the insurance company. Now the insurance company says that they do not have me on there systems.Now mtn has cut my phone service of</p> <p> </p> <p>no1 I deal with mtn so i am not the one who must phone the insurance company</p> <p>no2 if Mtn did their paper work right the first time we would NOT have this problem</p> <p>no3 i did contact Mtn ,so fix you porblem or i will cancell the contract because you are not delivering the service you are suppose to</p> <p> </p> <p>Please resolve this matter asap, you are ****ing peoples business with you lack of service</p> <p> </p> <p>Regards Jerry</p>
Good Jerry Motloung
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Please note that without your ID number, Cellphone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Jerry Motloung
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Please note that without your ID number, Cellphone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
