MTN not considerate towards the disabled.

MTN delivered my phone to my home on thursday 29th November. They used a company called DSV. The driver required both my thumbprints. I could not provide my right hand thumbprint as my hand has been paralysed for 60 years. The driver was unable to deliver my phone because of this fact. It is now Tuesday 4 December, and still no phone. I think it is disgusting that MTN and DSV do not have a backup plan for disabled people who cannot provide both thumbprints.