1 reviews | Active since Mar 2009
MTN NOT attending to ********** cell contract taken on my MTN profile !!!!
<p>Hi</p> <p> </p> <p>As discussed with Tebogo on 31 May 2016, a ********** cellphone contract has been taken out on my MTN profile . I am being debited for this monthly . See - ref *** when I spoke to Tego at MTN call centre. This new contract for cell number *** is not mine. I never too out this contract . Contract Amt R149.45 effective 16 April 2016. This is is ***** committed at MTN !</p> <p> </p> <p>SADLY, MTN never bothers to repsond to my continuous queries on this ********** activity and and NO attempt whatsoever has been done by MTN to advise me on ANY progress on reimbur*****ts for the ***** commiteed at MTN.</p> <p> </p> <p>Kindly urgently cancel contract for cell *** with immediate effect and reimburse all costs !</p> <p> </p> <p>Pls URGENTLY contact me</p> <p> </p> <p>VERY PATIENTLY AWAITING YOUR CALL !</p> <p> </p>
Good Day Krishna,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to our ***** helpdesk team for resolution REQ:***. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***
Good Day Krishna,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to our ***** helpdesk team for resolution REQ:***. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***
