1 reviews | Active since Apr 2012
MTN not adhering to Self Imposed Spend Limit
<p>MTN Billing .</p> <p> </p> <p>Data Devise has just been bil**** R2000 where average over the last 12 months has been R49.</p> <p>As consumer perfectly aware of my responsibility and as such have set self imposed spend limit on this account / number which was not adhered too. When raising with billing told the self imposed limit is only for certain contrats yet it is listed on MTN Contract page and Invoices this is not acceptable and no communication was attempted to raise this 20 fold usage charge . 3.5 GB on Afrihost which also provisions on Mtn Network would have cost me R99 a gig. </p>
Dear Alice
No need for detailed billing i know usage the answer is not satisfactory if i was able to set limit online on your MyContract platform formerly MTN Active and there were no warning what contracts are applicable the i expect i am correct....yes no contract in force since Dec 2016 even more so why this is not acceptable awayting your call not standard e-mail.
Dear Alice
No need for detailed billing i know usage the answer is not satisfactory if i was able to set limit online on your MyContract platform formerly MTN Active and there were no warning what contracts are applicable the i expect i am correct....yes no contract in force since Dec 2016 even more so why this is not acceptable awayting your call not standard e-mail.