1 reviews | Active since Jan 2011
MTN not able to successfully migrate Nashua Mobile
Mantoa<br> REQ:***<br> You are giving me the exact same answer as all the other people so not sure why you even answered, which part don't you understand that I don't care about MTN business rules and that you are legally not ALLOWED to forced YOUR MTN business rules on us as Nashua Mobile clients, you are legally bind to CHANGE your system to accept the business rules NASHUA MOBILE had with their clients which every they was so I for example was a cash paying client and I only paid at the end of the month that was my agreement with NASHUA MOBILE and you signed a legal agreement before the migration that you will accept and honor all NASHUA MOBILE contracts/business rules they had with the clients, so STOP forcing MTN business rules on me that is not what MTN agreed with NASHUA MOBILE prior to migration. Is this so hard to understand as the migration process was the same for ALL service providers and as far as I know ALL service providers had to change the systems to honor the NASHUA MOBILE contract/business rules they had with their clients, all other Service Providers migrations was successfully but clearly not MTN as MTN is still forcing MTN business rules on NASHUA MOBILE client
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our system your specific type of payment is cash, unfortunately with these types of accounts you have 21 days to make payment after the invoice date.
However if you prefer to make payments on the last day of the month, you have an option to make payment with a debit order.
Regards
Lungi
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our system your specific type of payment is cash, unfortunately with these types of accounts you have 21 days to make payment after the invoice date.
However if you prefer to make payments on the last day of the month, you have an option to make payment with a debit order.
Regards
Lungi
REQ:***
