1 reviews | Active since Mar 2009
MTN not able to resolve account query for 10 months and counting
<p>My (Altech Autopage account was taken over by MTN earlier this year and I have had nothing but endless problems since then (incorrect charges, phone data suspended despite being a paid up contract customer, etc) The call centre phones do not get answered and when they do answer and hear that you are an ex-Altech client you can hear the audible sigh! I have been to head office and written to them on Twitter TO NO AVAIL. My account with MTN is an absolute nightmare.</p>
Hi Alice thank you for your response but this does not even begin to answer my querie/s. Please give me your contact email so that I can write a comprhensive response. If you have no record of the transfer application then what are you billing me for? Then you have in fact been billing me in error?? This is just ONE of my queries.
Hi Alice thank you for your response but this does not even begin to answer my querie/s. Please give me your contact email so that I can write a comprhensive response. If you have no record of the transfer application then what are you billing me for? Then you have in fact been billing me in error?? This is just ONE of my queries.