MTN NOT ABLE TO ASSIST WITH A TECHNICAL PROBLEM ON THEIR SIDE!!

I’m currently on an MTN contract for many years... This morning after making several calls with no problems, I tried making another call, and my call just cut and said “call ended” I’ve tried calling many different numbers, and the same results After 9 calls to MTN no solution was given except caller no 9 advised that I drive into MTN (which is a 50km drive) to find a solution!!!

According to MTN, everything is clear on my account side, they suggested deactivating my call barring, switching on and off, and waiting, I’ve attempted that many times and still... same results.

This is a major concern for me , as I need to make calls, I can receive calls, and use my data freely, I just cannot make outgoing calls This is an unacceptable situation and for MTN not being able to assist!!