MTN Northgate is Pathetic

Hi there. On Monday 4th November I took a contract with MTN. Here’s the number in question ***. And in less than 5 days, the data I had received is done (30gigs). I’m not home during the day so it doesn’t make sense for this.

When I questioned MTN they say they don’t know what’s happening so I need to know what’s happening.

And if this is how quick your data depletes then I’d like to cancel this contract. It hasn’t even been 7 days since I took it. MTN Northgate says they don’t know the cancellation policy which is absurd to me. And they’re also taking their sweet time to send me an optimized bill.

I've been waiting to get help from MTN Northgate and they're now ignoring me which is frustrating.