AvdL
Albie van der Linden

1 reviews | Active since Jan 2016

13 Dec 2022, 13:02

MTN non performance

Avoid MTN contracts if you can ! I took out a 2 year MTNHome internet contract in August 2022. From the outset I noticed that they don't have any internet services (as well as cell phone) during load shedding, iow no communication AT ALL for at least 2 - 4 hours every day. I wanted to cancel the contract, sorry you cannot do that they said, have to complete the 2 year contract . . . It is imperative that I have both internet and cell phone connections for my business, so I had no option but to also take out a Vodacom contract for the same services, and this works every day, 24 hours a day !!! So avoid MTN at all cost, for these guys it is not about providing a service, but only to take your money. (I have checked with family and friends, all report the same non-performance in their areas) SO CHECK FIRST TO SEE IF THEY HAVE COVERAGE DURING LOAD SHEDDING BEFORE YOU TAKE OUT YOUR NEXT CONTRACT.

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