1 reviews | Active since May 2016
MTN Non Excisting Customer service
Requesting contract that ended on 2 Sel no. ***and *** , to be made pay as you go. First request done 22 April in store at MTN Brits Mall Refno. *** consultant said within 7 days. Second request 5 May telephonic Refno. *** consultant said within 24 hours. Third request 7 May telephonic Refno. ***0 consultant Sipho said within 3 days. Please help!!!!!
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our telephonic conversation, the number has been migrated to prepaid, please note that the turnaround time for the network to complete the process is 2/24hours.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our telephonic conversation, the number has been migrated to prepaid, please note that the turnaround time for the network to complete the process is 2/24hours.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our telephonic conversation, the number has been migrated to prepaid, please note that the turnaround time for the network to complete the process is 2/24hours.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our telephonic conversation, the number has been migrated to prepaid, please note that the turnaround time for the network to complete the process is 2/24hours.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***