JM
Jackie M
1 reviews | Active since Nov 2018
10 Nov 2018, 20:19
Mtn no stock
6 weeks later after receiving approval of contract and still no devices. Was going to be Christmas presents for my kids. No one can help. Several people suppose to phone back....STILL WAITING. Worse service I have ever received
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Replies (1)
MTN South Africa's replyOfficial
12 Nov 2018, 04:42Good day Jackie,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you may contact MTN Direct non ***. They will be able to assist you with stock availability, your application and deliver your device to you.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you may contact MTN Direct non ***. They will be able to assist you with stock availability, your application and deliver your device to you.
Kind regards,
Ishie.
Complaints Management Team.
MTN South Africa's reply12 Nov 2018, 04:42
Official
Good day Jackie,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you may contact MTN Direct non ***. They will be able to assist you with stock availability, your application and deliver your device to you.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you may contact MTN Direct non ***. They will be able to assist you with stock availability, your application and deliver your device to you.
Kind regards,
Ishie.
Complaints Management Team.