MTN NO service champion

“Mtn service champion” are in NO way champions. Rude, arrogant and *********** staff. My account was incorrectly debited for a contract that was cancelled within 2 days and I am still waiting for my refund from 2025.

No one is willing to help and quite honestly the worst service I have received.

The call centre agent drops the call in my ear and the others that does help sound like they sleeping. You’d think I was calling a government company. When I called back and requested the staff members details who dropped the call I was told it was “due to bad network”.

Ironic that a network company does not have good network.

Immensely disappointed in the service received or lack thereof.