sM
sannie M

1 reviews | Active since Mar 2017

12 Mar 2017, 07:35

MTN no service

<p>I have requested statements on 3 different dates over the last month with no response. My account has doubled since December 2016 since I upgraded but nobody can explain the additional charges. Empty promisses with reference numbers. Absolutely pathetic service. I still don't have a statement or feedback on the calls that I logged.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply15 Mar 2017, 18:17
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that we have resent you the statements/invoices dated 2016-12-13 to 2017-02-13.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
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