1 reviews | Active since Apr 2018
MTN no service
Its been 2 months now and i have not received my replacement handset yet. They have been over charging me every month !!!! I agreed on an contract for R579 per month, they charge me R782.41 This is poor service for a large company as MTN I have been phoning and getting REF numbers but no one has done anything about it. i keep paying every month for something i don't have.
Thank you for your post .
We sincerely apologise for the inconvenience experienced due to delay is receiving your phone and drag in correcting the contract subscriptions fee.
Kindly note that this matter is escalated to to our internal support department for this technical error to be rectified and applicable credit passed. Reference number for the logged ticket is : ***
We understand the frustration this has caused.
Warm regards,
Eunice
Complaints analyst.
Best regards,
Thank you for your post .
We sincerely apologise for the inconvenience experienced due to delay is receiving your phone and drag in correcting the contract subscriptions fee.
Kindly note that this matter is escalated to to our internal support department for this technical error to be rectified and applicable credit passed. Reference number for the logged ticket is : ***
We understand the frustration this has caused.
Warm regards,
Eunice
Complaints analyst.
Best regards,