1 reviews | Active since Mar 2018
Mtn no service
The mtn shop in Newcastle Castle *******ly upgraded one of my data accounts in December 2017. The ***** case has been going on since the 6th of January 2018 with no feedback or help. They made the mistake and now I need to pay. Nothing has been done until now. This is pathetic!
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a follow-up will be done with the ***** Division to then advise during the course of tomorrow. The Legal division has also been advise about the ongoing request and will amended the account accordingly.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a follow-up will be done with the ***** Division to then advise during the course of tomorrow. The Legal division has also been advise about the ongoing request and will amended the account accordingly.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,