MTN no servcie

MTN - clearwater at food court no use dealing with have no idea of service . This also been no help logging on hallo perter as MTN not respond to a person . They respond for public image but that all . The upgrade status as i call it is at 1 of 6 as we eventually now show as amended package but the sims with it comes with are not active and cant be made active as staff not capture all at branch . MTN do not come out with great ideas if staff cant back you and sell correct . They blame systems and no one actually gets matter resolved . I have called 808 who has been helpful but cannot do more than take call and pass complaint . They at least shed light on issues so they know the products but it a pitty the team in field drips your image . We now called 808 and was passed to branch and the branch manager has gall to say he knows nothing of the issue . Lovely that is what you call service and getting attention thru reporting to hello peter . I wish people would understand if you not happy in job get something else , understand and make best of your job as that does help you live . NO one is at the right place but find the positive and all changes .