Mtn no response to stop spamming me .

Item: MTN South Africa
Rating: 2
Author: michael P

Mtn repeatedly sent me spam with an OPT OUT option which will charge one if you opt out . I did not ask for the spam , marketing , competitions , to join MTN chat etc etc . I simply want them to remove me from all their spam sms lists without having to pay for the right to my privacy . And never to resend it to me again .

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

26 Nov 2015, 15:57

Hello madup,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that we have sent a request to our marketing department to opt you out of any of our marketing related smses.

We would like to assure you that we are actively working to improve our service levels.

Regards
Nompumelelo
REQ:***

MTN South Africa's reply26 Nov 2015, 15:57

Official