AS
Archibald S
1 reviews | Active since Feb 2013
18 Dec 2018, 16:57
MTN NO RESPONSE NO SERVICE NO NOTHING
I RECENTLY UPGRADED MY CONTRACT( SEPTEMBER 2018) AND SELECTED A SAMSUNG NOTE 8. I RECEIVED A TELEPHONE CALL AND E MAIL REQUESTING A COPY OF MY ID DOC, PROOF OF RESIDENCE AND A COPY OF MY TV LICENCE. WITH THE CONTRACT THEY GIVE A FLATSCREEN TV. AFTER SEVERAL E MAILS SEND AND TELEPHONIC CONVERSATIONS NO RESPONSE FROM MTN. I PLAN TO STOP PAYING THE CONTRACT UNTIL MTN KEEP THEIR PROMISE. THEY CAN BLACKLIST ME OR WHATEVER THEY WANT TO DO BUT I WILL NOT PAY THE CONTRACT AMOUNT UNTIL THEY STICK TO THEIR PROMISE.,
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Archibald S's updateReviewer Update
19 Dec 2018, 06:42THIS IS THE E MAIL RECEIVED FROM MTN. SO WHY DO I HAVE TO CONTACT MTN.
Y’ello Sir / Madam.
I trust you are well.
We are finalizing the delivery of your new Samsung smart 32’ TV.
Please supply us with the below details, also note that on delivery, you will be required to present the same copies to DSV, our courier company.
• Copy of your TV license
• Copy of Identification document
• Copy of proof of residence
THIS DOES NOT MAKE SENSE. WHY DID MTN NOT INFORMED ME IN THE FIRST INSTANCE.
AS
Archibald S's update19 Dec 2018, 06:42
Reviewer Update
THIS IS THE E MAIL RECEIVED FROM MTN. SO WHY DO I HAVE TO CONTACT MTN.
Y’ello Sir / Madam.
I trust you are well.
We are finalizing the delivery of your new Samsung smart 32’ TV.
Please supply us with the below details, also note that on delivery, you will be required to present the same copies to DSV, our courier company.
• Copy of your TV license
• Copy of Identification document
• Copy of proof of residence
THIS DOES NOT MAKE SENSE. WHY DID MTN NOT INFORMED ME IN THE FIRST INSTANCE.