1 reviews | Active since May 2012
MTN...NO RESPONSE
<p>I have emailed ********** SIX TIMES over past week requesting tax invoices/ statements for my two 24 month contracts ( ********** and ********** ) for Nov. & Dec. 2016 and Jan. 2017. To date NO RESPONSE !!!</p> <p>And I do not know why MTN have stopped sending these to me via email. Traditionally I always received the aforesaid by email. I also do not know why a communications company CANNOT COMMUNICATE.</p> <p>Les</p> <p> ********** .... Note this is my contact number. </p>
Good day Leslie
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please kindly advise if you have received the statements as per our system Customer care has sent them through to you.
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Best regards,
Good day Leslie
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please kindly advise if you have received the statements as per our system Customer care has sent them through to you.
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Best regards,