MTN No provisioning no help from call centre

I upgraded my handset and ever since I have not had provisioning, which was the 16th..(the sms that tells you your calls, data and text are loaded) I called the call centre and they confirmed there was somethign wrong and logged an enquirey and told me 2-48 hours they will have it fixed or reply.. NO RESPONSE after 48 hours Ref *** So I called back and got told Oh sorry it was taken down incorrectly.. heres a new ref ***<br> <br> you will have to wait another 2-48 hours.. I asked it get escalated to a manager and I get cced in the email I was promised this would be done, which is wasnt.. <br> <br> Right now its over 96 hours since I logged the first call<br> <br> MTN why do you not care about your customers 2-48 hours is too long for clients who do business via phones.<br> MTN why do you have *********** staff.. who log calls incorrectly and then return the issue to a que 48 hours long..<br> MTN why do you break promises (48 hours)!!! and then not deliver, Why promise you cc me in an email then not do it..<br> <br> I am very dissapointed as a financial advisor I depend on my phone