MTN NO MORE!!!!
<p>After struggling for weeks to get MTN to understand that I wanted to migrate to prepaid when my contract expired on 16 July 2017 I was offered the R149 package with my own phone at Waterstone Mall on 27 July 2017. I realized this afternoon that the old contract's payment was deducted again from my bank account on 1 August. When I called MTN I was told that the old contract with insurance on the phone was not cancelled although the lady at the bills department could see the new package on her system. The lady at cancellations could not see anything about the new package, only the old contract THAT WAS NOT CANCELLED. HOW ON EARTH DO YOU MANAGE TO GET IT SO WRONG. I CAN'T STAND THIS ANYMORE!!!!!!!! I WANT THE OLD CONTRACT WITH INSURANCE ON THE PHONE CANCELLED IMMEDIATELY!!!!</p> <p>Post a Reply</p>
I WANT MY PREVIOUS CONTRACT WHICH EXPIRED ON 16 JULY 2017 CANCELLED!! WHY WAS THE AMOUNT OF R539 FOR THIS CONTRACT DEDUCTED FROM MY BANK ACCOUNT ON 31 JULY ALTHOUGH I GOT A NEW R149/MONTH DEAL WITHOUT PHONE ON 27 JULY AND WHEN I CALLED 808 YESTERDAY 04 AUGUST THEY COULD SEE TH NEW DEAL AT ACCOUNTS BUT THE OLD ONE NOT CANCELLED AND AT CANCELLATIONS THEY CAN'T EVEN SEE THE NEW ONE AND THE OLD ONE NOT CANCELLED?
I WANT THE NEW PACKAGE CANCELLED AS WELL BECAUSE IT WAS NOT EVEN SHOWING ON YOUR SYSTEM YESTERDAY AFTERNOON WHEN I CALLED 808!!
I WANT TO BE ON PREPAID WITHIN HOURS BECAUSE MY DAD IS DYING AND I NEED MY PHONE TO BE WORKING!!
I WANT MY PREVIOUS CONTRACT WHICH EXPIRED ON 16 JULY 2017 CANCELLED!! WHY WAS THE AMOUNT OF R539 FOR THIS CONTRACT DEDUCTED FROM MY BANK ACCOUNT ON 31 JULY ALTHOUGH I GOT A NEW R149/MONTH DEAL WITHOUT PHONE ON 27 JULY AND WHEN I CALLED 808 YESTERDAY 04 AUGUST THEY COULD SEE TH NEW DEAL AT ACCOUNTS BUT THE OLD ONE NOT CANCELLED AND AT CANCELLATIONS THEY CAN'T EVEN SEE THE NEW ONE AND THE OLD ONE NOT CANCELLED?
I WANT THE NEW PACKAGE CANCELLED AS WELL BECAUSE IT WAS NOT EVEN SHOWING ON YOUR SYSTEM YESTERDAY AFTERNOON WHEN I CALLED 808!!
I WANT TO BE ON PREPAID WITHIN HOURS BECAUSE MY DAD IS DYING AND I NEED MY PHONE TO BE WORKING!!
Don't bother to contact me. I went to Waterstone again and Diego showed me what is on the system and explained everything. I have been **** to by Itumeleng via email and your people at 808 don't know what they are talking about
Don't bother to contact me. I went to Waterstone again and Diego showed me what is on the system and explained everything. I have been **** to by Itumeleng via email and your people at 808 don't know what they are talking about
OK - I have had it! I ran out of airtime this afternoon, purchased R100, made one 6 minute call and there was R12 left?! Are you *****ing airtime now as well after the data havoc of the past months?
OK - I have had it! I ran out of airtime this afternoon, purchased R100, made one 6 minute call and there was R12 left?! Are you *****ing airtime now as well after the data havoc of the past months?