MTN NO MOBILE COVERAGE

Experiencing continuous network issues. Whenever not connected to WiFi there is no mobile coverage. Yet they religiously debit your account every month although they can not provide any form of service what so ever. It does not help to contact them - there is no one on the other side to provide assistance. It does not help going into a MTN store the people working there are unable to provide any assistance. I will definitely not upgrade our family's phones with MTN again. Absolutely shocking service.