MTN - No longer a Trust worthy Brand Or reliable

I have been a client/Subscriber of MTN for 10 years, currently have 2 contracts that I upgrade every 2 years, and I have mostly been happy, till now. I upgraded in December thinking im getting 10GB data, no turns out its 10GB Social Media Data!!! What the Actual Hell is this? Who needs social Media data, you can access social media data with NORMAL data, but now im stuck as I cannot work! I cannot even do my internet Banking! this is a complete ****, please be aware of MTN trying to ***** us over, the data price is NOT what you think, you think you have data, think again, you can only access Facebook. Now I try go to MTN stores and get told no I must go to Head Office, I tried 3 times to go to Head Office, 2 hours Minimum wait!!!!! If you lucky you wait 2 hours! then I try go back again today early and they cannot log in, the MTN Teller tells me the internet is down and they cannot help me cause they cannot log in!! What Business are you trying to run here! Im literally going to Vodacom today, if they can help me, im putting that Vodasim in my Phone and moving over, I don't mind paying off the contract to leave MTN.