JS
Johann S

1 reviews | Active since Feb 2014

06 May 2019, 10:28

MTN - no invoices for months

I've only been a customer at MTN for 3/4 months now, but I'm already regretting it. In this time I haven't received a single tax invoice despite several efforts to contact my MTN shop and customer support. On the mycontract website I keep getting "Associated business is not registered on MTN active", and no-one is able to help me. It's a business contract and I need the tax invoices urgently. Wish I stayed with Vodacom!!!!!

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Replies (2)
JS
Johann S's update09 May 2019, 16:52
Reviewer Update
Wow these people at MTN gives a flying ________ about their customers. Wish I could just cancel my contract and go back to Vodacom!!! Nothing has been resolved. Received 1 invoice and 1 statement with Vat number for me on it and wrong address. Told them in private about it and for 2 days I haven't heard anything. I CANNOT LOG INTO HTTPS://MYCONTRACT.MTN.CO.ZA BECAUSE I KEEP GETTING AN ERROR!!!!!!!! "Associated business is not registered on MTN active".
JS
Johann S's update17 May 2019, 06:44
Reviewer Update
Ok, so now everyone at MTN ignores me. Pathetic!!!!!!