FS
Fawaaz S
1 reviews | Active since Apr 2010
12 Jun 2018, 09:57
MTN no feedback on ***** case
MTN I am still awaiting feedback. Below is the reply I received from MTN on Hello Peter on 7 June 2018, which was last Thursday:
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we will follow up with ***** department and provide feedback latest Monday.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
I was promised a response on Monday and today is Tuesday
WHY IS THIS SO HARD FOR MTN TO DO???!!!
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Fawaaz S's updateReviewer Update
12 Jun 2018, 18:44MTN this is totally unacceptable!!! I have these forms to u guys in march and now in june you want to tell me you cant open the file??!! What the hell is that? Show me the file that you cannot open i would like to see it... Because this sounds like a lie!! And why do i have to beg you to see toy case. This is going to go further. I have been very patient with you people but now a stupid excuse of cant open the file
FS
Fawaaz S's update12 Jun 2018, 18:44
Reviewer Update
MTN this is totally unacceptable!!! I have these forms to u guys in march and now in june you want to tell me you cant open the file??!! What the hell is that? Show me the file that you cannot open i would like to see it... Because this sounds like a lie!! And why do i have to beg you to see toy case. This is going to go further. I have been very patient with you people but now a stupid excuse of cant open the file