MM
Melani M
1 reviews | Active since Feb 2013
24 Sept 2015, 07:37
MTN no delivery
After a lengthy and difficult process to get an extra contract with MTN, I still have no cellphone. The delivery was supposed to happen on Tuesday morning. Alas, they did not even contact me to inform me of the delivery being postponed. Pathetic.
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MTN South Africa's replyOfficial
25 Sept 2015, 11:59Hello MelanivdM,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the MTN DIRECT supervisory team for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the MTN DIRECT supervisory team for assistance.
Warm Regards
Nompumelelo
REQ:***
MTN South Africa's reply25 Sept 2015, 11:59
Official
Hello MelanivdM,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the MTN DIRECT supervisory team for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the MTN DIRECT supervisory team for assistance.
Warm Regards
Nompumelelo
REQ:***