MTN : No Data Signal in Greenstone

I have several devices that use the MTN network :<br> - My phone<br> - My wife's phone<br> - My WiFi device<br> - My daughter's phone<br> <br> Our data no longer works well. I have just started a business and I need internet access desperately, as well as to cut costs using WhatsApp rather than text messages.<br> <br> My wife's work phone is on Vodacom and accesses data fantastically fast - just like I used to with my phone and WiFi device (sadly there are no Telkom lines where I live).<br> <br> I found out that it is the Malachite tower in our area that has gone on the blink and no longer transmits or receives using 3G. 2G works intermittently. <br> <br> I am now limited to making phone calls only. I cannot use data at all.<br> <br> I am considering moving EVERYTHING to Vodacom. I don't want to, because I don't believe Vodacom is any better than MTN or Cell C or Telkom Mobile for that matter. But if MTN does not fix the problem, I won't have a choice.<br> <br> Of course, it doesn't matter HOW many times I phone to complain. Those times when I have the patience to wait the 30 minutes until I can speak to someone, NOTHING comes of it. This has been going on for 2 months now.