1 reviews | Active since Apr 2021
MTN: No customer service at all
MTN does not even deserve a Star. If there were minus Stars I would award minus 100. I signed a 2 year data contract. Within one day the wolves were in deducting money for games and similar services which I had to cancel! MTN could not give a damn that other parties were gaining access to my number. First router lasted about 10 months, had to buy another one. Second one's battery lasted 8 months and nowhere could a replacement be obtained, not even at MTN shops! Trying to cancel my data contract has been near impossible. The MTN shop cannot help, they say e mail. E mails get responses when they feel like it may be time to respond. Dial their helpline and you get 25 options for anything else except cancellation of contact. Trying to hold of a human just gets a "we are not able to respond now, try again later" In other words, go get stuffed! Nice when you have a monopoly. I am just small fry. They ain't getting another cent from me. Good bye Yello!
