MTN - No customer service at all. 3 months down the line being overcharged with no resolution at all.

Number in question: **********

Upgraded in dec 2017. Being overcharged ever since. Called/queried in Jan, Feb & March 2018.

Each time being told it has been escalated or Khosi who did my upgrade will contact me. No feedback or resolution from MTN at all.

Last time i queried this was March (after receiving my invoice ) and after speaking to Pauline Ref: ********** 99 i was told to speak to the supervisor. Supervisor told me to get a copy of my contract form MTN Direct and e-,ail it to ********** and ********** (Ref: ********** 85) which i've done. The email containing my contract (Subscriber agreement) was emailed on 2018-03-28.

No response ever since.