MTN - no customer service
<p>In February 2016 I requested my contract on ********** to be converted to prepaid. I visited MTN Mall of the North twice. It has still not been done. All they can tell me is that it has been sent to head office.</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that no information of migration to Pre-paid can be view under the account profile. Kindly send initial request that was done at store level through to the below mail address for prompt assistance on your request.
Mail Address : **********
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that no information of migration to Pre-paid can be view under the account profile. Kindly send initial request that was done at store level through to the below mail address for prompt assistance on your request.
Mail Address : **********
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.