1 reviews | Active since Apr 2018
MTN - NO CUSTOMER CARE SERVICE!!!!
I logged more than 1 compliant regarding my data and smse which to date has not been resolved. The complaint is as follows: "Every month I received air time, but no data and smse and I am paying for a expensive contract of 1G data en 500smse. Every month I had to put extra data as well as smse on and decided not to do it any more. This happens for a long time now!!!!!! At this stage my billing account shows R600 more than my contract amount. I ask for blocking any usage of data if there are no more data left for the month - so why the extra amount???? Should this matter not be resolved and my data given to me, will be posting this on all media channels and will contact the consumer protection services, with all my evidence to take up this matter. Please can someone call me to discuss this matter instead of responding with the same **** response that the complaints department uses.
