1 reviews | Active since Oct 2023
MTN - NO CUSTOMER CARE!!!!!!!!
I DON'T WANT TO GIVE ANY STAR! Two years later, hundreds of calls, numerous trips (35km from store) to the store where contracts were taken out, emails, and meetings BUT NOBODY SOLVES THE MISTAKE THEY MADE! We took out two R399 contracts for our kids but the billed us almost R2000 for one of them. Now we get threatened and our credite rating is down the drain as a result FOR A CONTRACT THAT WE DID NOT RECEIVE. VYUO AT MALL OF THE SOUTH MTN HAS "APPARENTLY" BEEN SORTING IT OUT FOR TWO YEARS BUT NEVER PHONES US BACK AND THESE DAYS NEVER SPEAKS TO US ANYMORE. The store number does not work and mot a single other number is "the coorect department". They refuse to speak to me because the contract is om my wife's name. When she calls they say the will phone back... THAT NEVER HAPPENS. We are now considering all other options. Phil ***
