AS
Annette S

1 reviews | Active since Nov 2019

22 Nov 2019, 08:43

MTN NO CONTACT AND NO INVOICE - USELESS SERVICE

I is impossible to contact MTN, telephoncially or via e-mail. I am struggling and begging to get my invoice, but no luck, but they quick to make the deductions per month. the service is not only poor, it is basically non-existent, How difficult can it be to e-mail me my invoice? MTN is such a disappointment. Customer care only ask and ask the same questions over and over again, with no progress as to my requirement.

0
Replies (1)
AS
Annette S's update22 Nov 2019, 09:03
Reviewer Update
I tried contacting MTN or their 135 number and four more cell phone numbers and I received e-mail confirmation their mailbox for *** is full and cannot accept messages. The service is truly unacceptable. I left messages but no reply/responses.