AP
Alister P
1 reviews | Active since Apr 2015
29 Apr 2015, 16:17
MTN NIGHTTIME DATA PROMO - WARNING!!!
So Mtn load a night time bundle on my phone with out my consent.... there was no explaination and if I dial #141* it only reports data... no distinction... It took me a week and R400 to finally get to the source of the problem!!!<br> <br> Once again MTN making a decision which they think is a good idea for the customer.... but it is not!<br> <br> Oh, and I tried to call the callcentre for days... cannot get through!
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MTN South Africa's replyOfficial
12 May 2015, 17:00Hello Ali_Payne,
Thank you for posting.
We do apologize for the inconvenience caused as a result of this. Please note this is a promotion at no cost to you, we can request that your number is excluded from this promotion.
Rest assured it was not our intetnion to dissatisfy you in any way.
Regards,
Refilwe
Thank you for posting.
We do apologize for the inconvenience caused as a result of this. Please note this is a promotion at no cost to you, we can request that your number is excluded from this promotion.
Rest assured it was not our intetnion to dissatisfy you in any way.
Regards,
Refilwe
Best regards,
MTN South Africa's reply12 May 2015, 17:00
Official
Hello Ali_Payne,
Thank you for posting.
We do apologize for the inconvenience caused as a result of this. Please note this is a promotion at no cost to you, we can request that your number is excluded from this promotion.
Rest assured it was not our intetnion to dissatisfy you in any way.
Regards,
Refilwe
Thank you for posting.
We do apologize for the inconvenience caused as a result of this. Please note this is a promotion at no cost to you, we can request that your number is excluded from this promotion.
Rest assured it was not our intetnion to dissatisfy you in any way.
Regards,
Refilwe
Best regards,