MTN Nightmare Service
<p>It is day 19 and am still waiting for MTN to respond and acknowledge my insurance claim.</p> <p> </p> <p>The service has been horrific and one waits for hours with no success on their insurance claims number.</p> <p> </p> <p>Post this claim am changing insurers.</p> <p> </p> <p>Angry Luyolo</p>
Good Day Barney Ball
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the management team of our Insurance division for urgent attention and to contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Barney Ball
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the management team of our Insurance division for urgent attention and to contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Best regards,